So Simple

So Simple and fast to use

Company Warranty Information

We offer a 1 year domestic warranty on our Pressure Washers. This warranty covers any manufacturers defect. The warranty is does not cover, wear and tear, abuse, ice damage, commercial use and any transport costs associated with a warranty claim. The warranty does not cover commercial use. Commercial use is also not covered by the CGA. If being used for commercial purposes we will at our discretion offer a 3 month warranty more if machine is clearly looked after when returned for service.

We offer a 1 year warranty on our Generators. However any issues should present themselves pretty quickly. This warranty covers any manufacturers defects and premature failure of parts. The warranty does not extend to commercial use, especially if used as hire equipment. If machine is used for commercial purposes warranty is 3 months, return to base.

These are pretty simple time tested units. They do under thorough in house testing prior to shipping to triple check the units under loaded conditions. 

We do carry a large stock of spares for these machines.

Initially we will work with you to resolve the issue and if it cant be resolved we will arrange shipping back for inspection and resolution. In worst case Refunds will be at our discretion and will not be for full purchase price if used extensively.

The warranty does not cover, wear and tear, abuse, continuous 24/7 use, commercial use and any transport costs associated with a warranty claim. Any warranty issues are return to base.

If you have any issues outside of warranty generally we are OK with free parts and always OK with free support. 

I believe in the unfortunate event of an issue you will find us more than responsive / supportive and will supply a service that we would expect ourselves.

Hard Hose Verses Soft Hose

The Hard hose is a standard black type hose that resists puncture and kinking. It is designed to last the lifespan of the machine. The Softer hose has a softer exterior and re winds easier, is less likely to damage paintwork and generally is easier to manage. This hose can wear out and thus can be replaced if necessary. We use both types and would recommend either

We are a New Zealand Owned and operated company. We stock all products right here in Queenstown. When you contact us, you contact an owner and we care about our products and you, our clients. We will strive to make your experiance a good one.

— Regards